• I try to go to Google and get a request for a certificate - Where do I get the Certificate?

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    Please click the link below to obtain the certificate and directions to install on Android or IOS devices.

    The directions for IOS have not been verified yet - will update soon.

     

     Certificate

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  • How do I back up my computer to Google Drive?

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    Please visit the link below.
    https://docs.google.com/a/springtownisd.net/document/d/1qogbBoK44XHRFDxbv_F8QOXXmRyqBaf75gcHHrc1v98/edit?usp=sharing

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  • When should I call the Technology Department?

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    Always check with your TAG person before calling technology. Most of the time your campus TAG person can help correct the issue reducing your amount of wait time.
     
    *SIS - Dean Smith
    *SES - Lori Wooten
     
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  • Website looks different / missing items

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    The district’s new website is based upon “Responsive Design” in order to better work with a variety of devices (computers, tablets, and smartphones).  If you feel something is “missing” please maximize your screen to give you the full viewing for your device.

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  • Work-Order Procedures

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    • Troubleshoot problem yourself.
    • Fill out a Technology Work Order using SchoolDude. This will automatically be sent to your campus TAG.
    • TAG rep will check out problem and if it beyond them – will pass it on to the Technology Dept.
    • We work on the problem as soon as we can
    • As a general rule - we do not install software
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  • Basic Troubleshooting

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    Before you write a work order or contact your TAG person.

    Are all components connected?  Unplug and re-plug your computer in.  If it is your sound, verify that speakers are plugged in to the computer and to the power.  If network doesn’t work, makes sure cable is plugged in – both to the wall and to the computer.  Turn your computer off then turn it back on – It is amazing how many times this fixes small problems.

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  • When do I need to put in a work order? Always put in a work order!

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    Put in one work order per incident. (Computers, Printers, Smartboards, Document Cameras, Projectors, Projector Bulbs, Speakers, Network)

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  • My computer is dead, how do I put in a work order?

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    All you need is access to the internet and your school email address, you can use any computer, iPhone or Android.  Schooldude

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  • Receiving too much spam?

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    Since SISD has converted to Gmail as our email provider, we no longer have control over the amount of spam that comes though. However, if you happen to get any type of spam, you can make those emails go to your spam folder instead of your inbox. Just click on the email and act like you are going to send it. There will be a choice listed as "Report as Spam". Also the good thing about Google is that it will let you know when an email has a virus attached to it. That way you can just delete it and move on.

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  • Why won't my teacher computer access the same sites as other teachers?

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    You must be signed in as a teacher in order to get teacher access. 

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  • Personal Computer (employees)

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    If you have a non-SISD purchased computer on campus – please make sure that you have a current version of an Anti-Virus software package and that the def files are current.  If you want – we will be more than happy to assist you in installing Symantec Antivirus software on your computer (PC only).  Current Antivirus software will protect both your computer and our network from infection.  Also – please be aware that ALL computers / network devices that are located on the SISD property or using SISD bandwidth are subject to technology department’s rules/regulations and we have the right to examine said devices.  Macintosh computers that are used within the District needs antivirus software installed.  Even though Macs aren’t prone to getting viruses – they are known to be carriers of Malware / Ransom Ware – which in turn affects other computers in the district.

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  • Veritime access on my phone

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    You must be connected to Employee Access (District's wireless) and the location on your phone must be turned on. (This way the system is able to verify where you are at when you sign in/out).

    Using the browser on your phone, go to veritime.aesoponline.com and then login.  You can make that a shortcut on your phone/computer desktop for easy access.

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  • Student School Wireless on Phone

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    WELCOME to Springtown ISD

    As part of our upgrades we have implanted a new radio for Student Access for your personal devices (BYOD). 

    The GUEST network (restricted access) is still available – the password is POJO2018.

    STUDENT ACCESS

    IOS DEVICES (Apple)

    • Click on Wifi – Student Access
    • Enter your Microsoft Windows Username (Example – 24MchenryAttu).
    • Enter your Microsoft Windows password (note – NOT GOOGLE)
    • You will get a certificate warning – The certificate will be from DAGDA.  Click on TRUST.

    Congratulations - You are DONE!

    ANDROID DEVICES (7.1)

    • Click on Wifi – Student Access
    • PEAP
    • MSCHAPV-2
    • NO VALIDATE or UNSPECIFIED (don’t use certificate)
    • Enter your Microsoft Windows Username (Example – 24MchenryAttu
    • <SKIP ENTRY>
    • Enter your Microsoft Windows password (note – NOT GOOGLE)

    Now you will need to install the certificate.  The certificate will be from DAGDA. 

    • If not automatically prompted – click the link -https://172.27.72.27/ssl_cert – which will prompt you through the install process.
    • If the prompt request a name – enter Springtown ISD
    • On my Android – I installed the certificate twice – once for WIFI and again for VPN / APPS.

     EXAMPLE: Photos acquired from the web

    Inline image 1

     

    Inline image 3

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  • Quill?

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    We have an internal list called QUILL that is designed for emails that concern non-work related items such as: Garage Sales, Jokes (mild), prayer list, feel good stories, feel bad stories, have a son that needs lawns to mow, anybody know of a good roofer, etc.  This is by Request Only membership for Employees only.  Thus only those who have requested to be on the Quill list are on it. If you wish to be on the Quill – please email Tanya

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  • PRICKLE?

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    The district’s Domain Name is PRICKLE.  Prickle is a group of porcupines which the Porcupine is the District’s mascot. 

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  • How do I access email online?

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    Go to the District webpage and click on STAFF on the black bar in the center of the page. Then click on "Gmail Sign In" which will send you to the sign in page labeled "Google". There you will put in your email address:ex. tmann@springtownisd.net and then your password. 

    For new teachers:

    Your email is your first initial and your last name plus the @springtownisd.net. In some cases, we have employees who will have the same first initial and last name. We will then use the first 2 letters of the employees FIRST name and then their last name. The first time that you log in to gmail, your default password is pojo2016 and then Google will have you change it when you log in. If you forget your password, please contact Tanya via email or phone to have your password changed.

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  • How do I get to?

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     The instructions for SchoolDude have changed just a bit. If you have already used the system in the past, please follow the below instructions. If you have not used this system before, please register for an account using your school email address.

    Click on the link above. Select "Forgot Password" at the top of the page. Enter your school email address and select Submit. The screnn will now say "Your email is on the way! Check your email for instructions on how to reset your password." (It could go to your spam folder so if you don't see it, check there). Open that email, click on the link it provides, enter a password, confirm the password and select Reset Password. Go back to your original screen and enter your email address and your new password and select Sign In. It will now take you to the screen your are used to seeing before the change and you can enter work orders the same way you did before. 

    You will now be required to login with a password each time you need to submit a work order. Everything else has remained the same including the organization number which is 666628682

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  • Computer On or Off?

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    We push out updates and scans on Tuesday nights - we request that you leave the computer on these nights.  Log Out, and turn off your monitor.  All other nights we request that you shutdown your entire system (Computer, Monitor, Document Camera, Projector, Printer, Speakers, etc.).  During extended weekends or breaks - please also shut off surge strips that are easy to access.

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  • What does TAG mean?

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    TAG is an acronym for Technology Advisory Group. Your TAG person is your first line of defense for your technology needs.

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